Frequently Asked Questions

Scored FAQ — All Your Questions Answered in One Place

Whether your question is about registration, login, bonuses, payments, betting, or the app — you'll find clear, straightforward answers right here.

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Account & Registration

Questions about opening a new account, updating your information, and identity verification.

8 Questions →

Deposits & Withdrawals

How to deposit and withdraw via bKash, Nagad, and Rocket, including limits.

10 Questions →

Bonuses & Promos

Welcome bonus, cashback, free bets, and how to use vouchers.

7 Questions →

Sports Betting

Understanding odds, live betting, bet cancellation, and winnings calculation.

9 Questions →

Security & Privacy

Password reset, 2FA, account security, and data privacy.

6 Questions →

App & Platform

Help with app download, installation, updates, and troubleshooting technical issues.

6 Questions →

All Questions & Answers

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Account & Registration

To register on Scored, you'll need your full name, an active mobile number, date of birth, and a password. Adding an email address makes account recovery easier. You may also be required to verify your identity with a NID or passport when making withdrawals.

Your account is activated as soon as your mobile number is verified. Once you make a deposit, you can start betting right away. The whole process typically takes just 5–10 minutes.

No. Under Scored's policy, each person is allowed only one account. If multiple accounts are detected, all of them may be suspended and any remaining balance could be forfeited.

Your email address and phone number can be updated from Profile Settings. To change your name or date of birth, submit a request with supporting documents to support@scored.wine.

To close your account, email support@scored.wine. If you have a remaining balance, withdraw it first. Before deleting your account, you may also want to check the Responsible Gaming page for the option to take a temporary break.

KYC (Know Your Customer) verification is a mandatory security measure. To make withdrawals or place large bets, you'll need to upload a photo of your NID or passport. This protects your account from fraud.

Deposits & Withdrawals

Scored supports deposits via bKash, Nagad, Rocket, and other mobile banking methods. All transactions can be done from your phone — no bank account required.

The minimum deposit at Scored is just ৳200, so members on any budget can get started with ease. For more details, Financial Transactions Visit the page.

Withdrawal requests are typically processed within 12–24 hours. Completing KYC verification can speed this up. The minimum withdrawal amount is ৳500.

Deposits are instant in most cases, but can occasionally take 5–15 minutes. If your balance hasn't updated after 30 minutes, contact us at support@scored.wine with your transaction ID.

Scored does not charge any fees on deposits. However, your mobile banking operator may apply a small transaction fee — that is governed by their own policies.

Send the transaction ID and a screenshot to support@scored.wine as soon as possible. Our team will investigate and do everything they can to resolve it. To avoid issues, always double-check the number before making a payment.

Bonuses & Promos

After your first deposit following registration, the welcome bonus is automatically credited to your account. To check the bonus amount and terms, visit the Bonus Page here.

Bonuses cannot be withdrawn directly. Once you meet the wagering requirements attached to a bonus, it converts to real balance and can then be withdrawn.

After Login On the Voucher page and enter the code there. A valid code will be credited to your balance instantly. The voucher's expiry and terms are stated alongside the code itself.

Weekly cashback is typically credited to your account every Monday. For details on cashback rates and eligibility requirements, Bonus Page here.

Yes, bonuses have an expiry date. If the wagering requirements are not met within that period, the bonus will be forfeited. Make sure to use your bonus as soon as possible after receiving it.

Sports Betting

Scored offers betting on over 30 sports, including cricket, football, kabaddi, tennis, and basketball — covering both international and local tournaments.

In live betting, odds shift continuously as the match unfolds. You can place a bet at any point, but you'll need to act quickly since odds change by the second. The live betting page shows real-time scores and match stats all in one view.

Once a bet is confirmed, it generally cannot be cancelled. If a match is cancelled or postponed, your stake will be refunded in accordance with our rules. A Cash Out option may be available under certain conditions.

Scored uses decimal odds. For example, odds of 2.50 mean a ৳100 bet returns ৳250 if you win (including your original stake). Higher odds mean a lower chance of winning but a bigger potential payout. On the Sports Betting page a detailed guide is available.

Yes, Scored supports accumulator bets where you combine multiple matches into a single wager. If all your selections win, the odds multiply for a much bigger payout — but if even one selection loses, the entire bet is lost.

Security & Privacy

On the Login page and click the "Forgot Password?" link. Enter your registered mobile number or email to receive an OTP or reset link. You can set a new password in under 2 minutes.

Go to Account Settings > Security > Two-Step Verification to enable it. Once active, you'll need to enter the OTP sent to your phone alongside your password each time you log in. This adds a strong layer of protection to your account.

Yes. Scored uses 256-bit SSL encryption. Your personal information is never sold or shared with third parties. To learn more, Privacy Policy here.

Change your password immediately and notify us at support@scored.wine. If you notice any suspicious transactions, send screenshots along with your message. Our security team will move quickly to secure your account.

Scored is a regulated and licensed online betting platform. We follow international standards to ensure fair play and the protection of all users.

App & Platform

App Page Download the Android or iOS version. For Android, download the APK file and install it manually — make sure to enable "Unknown sources" in your phone's settings before installing.

On Android, go to Settings > Security and enable Unknown sources. Also check that your phone has enough storage space. If you're still having trouble, you can play directly by opening scored.wine in your mobile browser.

When a new app update is available, you'll see a notification at login prompting you to update directly from there. Alternatively, App Page to download the latest version.

Absolutely. The Scored website is fully desktop browser-compatible. Just open scored.wine in any modern browser — Chrome, Firefox, Edge, or Safari — and you're good to go.

Clear your browser cache and cookies. Check your internet connection. If you're using a VPN, try disabling it temporarily. If the issue persists, contact us at support@scored.wine.

If you can't find your answer here, get in touch with us directly: support@scored.wine

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Scored FAQ — Learn More

Scored is one of Bangladesh's most popular online betting platforms, with thousands of members enjoying Sports Betting, jackpots, and bonuses every day. New users often have questions — how to register, how to deposit, how to claim a bonus. This FAQ page covers all those common questions with clear, straightforward answers.

Many first-time Scored users wonder if registration is complicated — it isn't. All you need is a mobile number, your name, and a password, and your account can be up and running in minutes. Once you verify your number with an OTP, your account is active. Your first deposit also unlocks a welcome bonus, giving you a head start on betting.

Payments are a common concern for new users. On Scored, you can deposit easily via bKash, Nagad, and Rocket. The minimum deposit is just ৳200, so you can get started on any budget. Withdrawals are typically processed within 12–24 hours, and having KYC verification in place speeds things up further.

Bonuses are one of the most common topics we get questions about. Scored offers a range of promotions including a welcome bonus, weekly cashback, free bets, and vouchers. Each bonus comes with its own wagering requirements — once met, your winnings can be withdrawn. Full bonus terms and conditions are clearly listed on the bonus page.

For newcomers to Sports Betting, understanding odds is often the first hurdle. Scored uses decimal odds, which are straightforward for users in Bangladesh. With live betting, you can place wagers while a match is in progress — adding a whole new level of excitement to the experience.

Scored takes security seriously. Your account is protected on three levels: SSL encryption, two-factor authentication, and automatic account lock. Your personal information is never shared with third parties. Visit our Privacy Policy page for full details.

For app users — the Scored app is available on both Android and iOS. Betting through the app means you'll receive live match updates and bonus offers via push notifications. Desktop users can also play seamlessly from any modern browser.

Please note: Scored is strictly for users aged 18 and above. Play responsibly and set your own limits. For more information, Responsible Gaming Visit the page.

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